Share Your Experience
Thank you for choosing MercyOne home care and hospice agencies. We genuinely appreciate your trust and the opportunity to serve you.
Your experience with us matters and we want to hear your thoughts. We would be grateful if you took a few minutes to share your experience with us on our Google Business listing.
You may also receive a survey in the mail from a company called SHP (Strategic Healthcare Programs) at the end of your service. This survey asks about your overall experience with our home care or hospice services. If you do receive a survey, we kindly ask that you take a few minutes to complete it. Your feedback provides valuable insight into how we’re doing, helps us identify opportunities for improvement and allows us to recognize your care team for providing an exceptional experience.
If for any reason, you were not fully satisfied with our services, we hope you will call our agency office to allow us the opportunity to remedy the situation.
Share Your Experience on Google
Sharing your experience on Google helps other families in the community select the right agency for them.
Writing a review is simple and can be done in just a few minutes. Here are some points you may consider highlighting:
- The quality of care our dedicated team provided (if including a team member’s name, please use first name only).
- How our team addressed your specific needs and concerns.
- The level of professionalism, compassion and empathy demonstrated by our caregivers.
- Any outstanding moments or experiences that made a difference during your time with us.
- How our services positively impacted your overall well-being or that of your loved one.
- How confident you would feel recommending our services to others.
Click the button below to leave a review on Google for your local agency.
Nominate Your Nurse for The DAISY Award
Have a stellar experience with our nurse(s)? Reward your nurse(s) by nominating them for The DAISY Award™ for Extraordinary Nurses. The DAISY Award is a recognition program to celebrate and recognize nurses by collecting nominations from patients, families and co-workers. It is run by our partners as a way to thank nurses for the care and kindness they provide.
Nominate your home care and hospice nurse(s) by completing this form:
Nominate Your Care Team Member for The Angel Award
The Angel Award recognizes MercyOne home care & hospice agencies' colleagues who have made a remarkable difference in your journey of care. We welcome all nominations for those who make a valuable impact!
You have the opportunity to nominate a care team member from any of the roles outlined below, or you can mention any other job role that isn’t listed. If you would like to submit a nomination for a nurse, please see above for The DAISY Award.
- Physical Therapist
- Physical Therapist Assistant
- Occupational Therapist
- Social Worker
- Speech Therapist
- Home Health Aide
- Home Infusion Pharmacist
- Chaplain
- Bereavement Coordinator
- Hospice Volunteer
Recognize that special care team member today.