For Patients & Caregivers
Our team of skilled doctors, nurses, therapists and home health aides keep the patient's health at the center of everything we do.
We create a customized care plan, based off of the patient's unique health needs, as MercyOne knows that not every patient faces the same challenges.
When Our Services Can Help
Home Care
Our home care services can help if you or your loved one:
- Is managing a chronic disease like diabetes, congestive heart failure (CHF), chronic obstructive pulmonary disease (COPD), or cancer.
- Were recently discharged from a hospital, skilled nursing facility or medical rehabilitation facility.
- Have had recent medication changes.
- Have recently undergone joint replacement surgery.
- Are in need of physical, occupational or speech therapy after a stroke.
Hospice
Assessing whether hospice is the next step can be challenging. Hospice can provide assistance when you or your loved one:
- Is coping with a life-limiting, terminal illness.
- Struggles with pain management or other symptoms.
- Needs frequent emergency care.
- Faces increasing difficulty with daily tasks.
- Experiences worrisome changes such as falls, infections, or respiratory issues.
Palliative Care
Palliative care might be the best option if you or your loved one:
- Lives with a complex illness such as cancer, lung disease, dementia, or heart failure.
- Experiences symptoms like pain, nausea, fatigue, or other distressing symptoms.
- Requires additional physical, emotional, or spiritual support.
- Struggles with managing care coordination.
At MercyOne home health and hospice agencies, we consider it a privilege to provide comfort during life's challenging moments. Our palliative care services are grounded in expertise and compassion, ensuring that respect for patients and families guides every decision. Contact us today to discover how our services can assist you on your journey.
We Strive to Always Provide Excellent Care
Our primary goal is to provide you with comforting support and excellent healthcare. It is very important that you are an active member of your healthcare team and we are open to hear any concerns or questions you may have. We want you to feel free to discuss your needs with us at any time. Should you receive a patient satisfaction survey in the mail, please take this opportunity to share your experience and any suggestions. We aspire to provide you with excellent care!
Request A Referral From Your Doctor
If you're interested in receiving services from us, request a referral from your doctor. Please download and complete the express referral form below for your local MercyOne agency. If there is no form for your agency, please contact us.
MercyOne Clinton Home Care & Hospice
Call us at 1-563-244-3766 for home care and 1-563-244-3666 for hospice.
Referral Fax Number: 563-244-3719
MercyOne Des Moines Home Care & Hospice
Download MercyOne Des Moines Home Care & Hospice Referral Form
Referral Fax Number: 515-643-0975
MercyOne Dubuque Home Health
Download MercyOne Dubuque Home Health Referral Form
Referral Fax Number: 319-774-1019
MercyOne North Iowa Home Care
Call us at 1-641-428-6244
Referral Fax Number: 641-428-6465
MercyOne North Iowa Hospice
Call us at 1-641-428-6208 or email us at hospiceni@mercyhealth.com.
MercyOne Siouxland Home Care
Download MercyOne Siouxland Home Care Referral Form
Referral Fax Number: 866-260-9427
MercyOne Waterloo Home Care
Call us at 1-319-272-5050.
Referral Fax Number: 319-272-5093